CareCentrix Acquires Palliative Care Solution Turn-Key Health


What You Should Know:

Home care leader CareCentrix announced its acquisition palliative care solution for health plans Turn-Key Health, a move that will help more vulnerable patients heal at home.

The acquisition fully integrates Turn-Key’s palliative care solution into the CareCentrix platform and supports the company’s mission to meet patient needs through an entire episode of care.

With Turn-Key’s data analytics and artificial intelligence, CareCentrix patients will receive personalized care plans that address both clinical and non-clinical needs.

the leader in home-based and post-acute care services, today announced it has acquired
Turn-Key Health, a leading
community-based palliative care company serving health plans, hospitals and
physicians. As a result of the acquisition, Turn-Key’s proprietary Palliative
Illness Management™ (PIM™) program, which leverages data analytics and
artificial intelligence to deliver personalized palliative care plans, will be
fully integrated into CareCentrix’s platform. Turn-Key’s home-based palliative
care model aligns with CareCentrix’s mission of supporting patients by
addressing their clinical and non-clinical needs.

Why It Matters

Home care is an especially important option during the
COVID-19 pandemic as the industry looks for innovative telehealth options to
keep at-risk patients out of the hospital. According to a 2019 New England
Journal of Medicine survey, 60 percent of patients who would benefit from
palliative care services do not receive them. Unmanaged care for patients with
advanced illnesses can lead to twice the number of unnecessary hospital
readmissions compared to patients who receive palliative care.

A 2019 peer-reviewed study published in the Journal of
Palliative Medicine highlights TurnKey’s community based palliative care
program that successfully reduced the total cost of care by 20 percent and
decreased ICU admissions and hospital admissions by 38 percent and 33 percent,
respectively. The Company’s proprietary end-to-end PIM solution identified
high-risk members for over-medicalization and supported providers in delivering
a highly personalized palliative care plan.

Acquisition Integrates Palliative Care Solutions into
CareCentrix Post-Acute Product Suite

The acquisition follows a successful partnership with
Turn-Key over the last year, and now CareCentrix will integrate the PIM
solution into its overall suite of products, enabling CareCentrix to identify
patients who could benefit from palliative care and those at risk of
overmedicalization and provide them with community-based resources. CareCentrix
will also be able to enhance communication and improve care coordination across
all involved stakeholders, including the patient’s health plan, provider,
and care team ultimately to drive down medical costs associated with palliative

“Health plans and patients are looking for home-based
palliative care that honors the hard choices that patients and families need to
make as well as gives them the opportunity to remain at home,” said CareCentrix
CEO John Driscoll. “The acquisition of Turn-Key is the next step in
CareCentrix’s commitment to provide more home-based services for all patients
as delivering care at home becomes the new norm.”